With thanks to those who have taken a moment to send us positive feedback, we share (with permission) some comments from happpy customers:
Ken and myself and all of KNA Team want to take a moment to thank you for allowing us access to your yard, and to have Jason's phone number to call after hours. We needed light plants and a Jen Star to get our pumping operation up and running Friday night. Jason didn't hesitate when I called him way after business hours and was down at your store in less than 15 minutes. We got Baker Corp their light plants, and got a Jen Star from him to proceed to get the pumping of the water out of the excavation. Customer service, to most of us is a thing of the past. Bill's Tool Rental has gone far beyond anything most of us are used to in this day and age. So thank you all for doing an amazing job. It's been Ken's and my pleasure getting to know all of you and will be looking forward to working with you on the I-25 Cimarron Interchange in the future. Please also thank all the yard guys, and staff also from us.
Superintentent, Kraemer North America
Again today, I had a great experience at Bill's. I am always treated with courtesy and competence. The guys who help me always show a sense of urgency which communicates to me that they know I want to get to work and not spend my time getting equipment. When things occasionally go wrong, as they will whenever equipment is involved, Bill's takes care of me as the customer.
Keith MannBill's Tool Rental
Damon and his boys are beyond fantastic; to sum it up, they are amazing. I work for a company know as Boos & Sons. I've worked for Butch for two years. I'm now running a lot of the company. Damon at Bill's Tool Rental has always met our needs above and beyond what we needed. He and his crew have always made us feel like family and maintain a professional relationship. I couldn't complete 90% of my jobs without Damon and Stan and the boys. I appreciate everything you guys do. All my business will always go through Bill's Tool Rental because the amazing service Damon has given us.
Foreman, Boos & Sons
Bill's Tool Rental is the "BEST". We have been using them for years and recommend them to everyone. I think using a local company not only helps the community but the small business owner. They have always been there for everything we need and provide quality service along with great customer service. I have used all 3 outlets and have always been treated with respect from everyone. GREAT JOB Bill & Hunter........
Wells & West General Contractors